You’re Safe Here

That’s our promise for every haircut. We never rush appointments. We never ignore what you actually asked for. You’ll always walk out feeling listened to, taken care of and confident.

Our small team has over 120 years of combined experience cutting hair. The salon is light, modern, and professional. But read below to understand what really makes us different.

What Really Makes Us Different

Our number one goal is to make sure nothing goes wrong. That you feel safe, that we listen properly, that you leave feeling better.

We can’t guarantee the dream haircut every time, but we can promise we always do our best to understand your needs. We talk before we cut, we check in as we go, and your hair will still work weeks later.

Welcoming purple sofa in Rainbow Connection salon waiting area

What Happens When You Feel Safe

  • Google logo with a bold, multi-coloured 'G' in red, yellow, green, and blue

    As always I find the care & attention given without any hurry is absolutely great.

    You get exactly what you ask for & this is then done step by step so you can see if you like it which means the finished cut is exactly as you want.
    Highly recommended & may I add that the prices are very good too.
    10 / 10.
    G Jones
    Google Reviews
  • Google logo with a bold, multi-coloured 'G' in red, yellow, green, and blue

    Ideal for me. I am a person who has to trust the hairdresser completely.

    It is a very personal experience and it is important in my profession to be confident and well presented. Mei is attentive, highly skilled and has my trust and praise equally. Very highly recommended.
    Stephan Meredith
    Google Reviews

Our Team

Photo of Mei H G Turner

Mei H G Turner

Creative Director & Owner
Vidal Sassoon trained with Master Craftsman credentials. Pioneer in Japanese Hair Straightening with over 7,000 treatments performed. Leading Rainbow Connection since 1989.

Lisa Jane Toms

Style Director
Over 30 years of experience from prestigious London and Cornwall salons including Chiswick Salon and Cutting Edge. Fully qualified City & Guilds Hairstylist. Joined Rainbow Connection in 2020.

Andrew

Senior Stylist
Over 40 years of experience from London’s top salons including Mayfair and Bond Street. Worked with Beverly C (twice UK Hairdresser of the Year). Specializes in precision cutting and modern styles.

Kelly Lee

Style Director
Over 15 years of experience across the UK and Hong Kong. Specializes in men’s and women’s haircuts, Japanese straightening, digital perms, and creative colouring including balayage and highlights.
Our Philosophy

Hair That Grows With You

We don’t just think about how your hair looks today. We plan for how it’ll sit in six weeks, eight weeks, twelve weeks. Every cut is shaped so it doesn’t suddenly go weird on you or need constant fixing.

Still Looks Right Weeks Later

Your cut shouldn’t only work the day you leave. We shape it so it still sits properly two months from now.

Doesn’t Fight Your Hair

If your hair naturally does something, we work with that instead of trying to force it into something else.

Works When You’re Rushed

We mean on a Tuesday morning when you’re running late, not just when you have time to style it properly.

You Can Do It Yourself

If you can’t manage it at home without us, we’ve cut it wrong. It should be straightforward, not complicated.

Grows Out Properly

You won’t suddenly wake up one day and it looks shapeless. It just gradually gets longer and eventually needs a trim.

Looks Deliberate

Even when it’s grown out a bit, it should look like you meant it to be that way, not like you forgot to book.

Answers to Common Questions About Your Treatment

Find helpful guidance on what to expect before and after your appointment. These answers are based on real questions from clients just like you.

Most hair types are suitable. A prior consultation with Mei will determine if this is right for you.

Generally, yes it is, but the condition of the hair will be assessed by Mei prior to treatment. We recommend that if you plan to colour your hair this should be done at least two weeks before or two weeks after the treatment.

The average time between treatments is 4 – 9 months. Hair texture and speed of growth amongst other factors will determine the best time frame for you.

Usually between 4–5 hours, but very long or dense hair may take longer.

For 48 hrs you should not wash your hair, or do anything to your hair which you do not want to remain there, e.g. crimps from rubber bands, clips, hats etc. Do not colour your hair for at least 10 days.

Home care products are specially designed for use after straightening/curling care to maintain the condition of your hair. You will still need to style your treated hair, as the treatment is not a direct replacement for styling.

Phiten Bella Shampoo Regularly used, this shampoo will strengthen the hair leaving it soft and smooth. With hydrolysed silk, keratin, sericin and algae. Contains genuine Aqua Gold, which is an excellent conductor in delivering and helping hair to absorb proteins deeper into the hair shaft for longer lasting results. Sodium Laureth Sulphate/Sodium Chloride Free.

Phiten Bella Treatment An intensive, deep nourishing conditioner that strengthens the hair, leaving it soft and smooth, with Aqua Gold, collagen and keratin proteins to be absorbed slowly into the hair all day. Use it every time after shampooing. It can also be used as an intensive treatment.

Yes, through telephone consultation with Mei, she can advise you as to how to combine the two journeys into one.

If your hair is naturally straight and frizzy, it will make your hair shiny and straight.

If your hair is coloured, wavy and frizzy, it will make your hair soft and straight, but less shiny. The finish look can be enhanced by quick styling using a straightener.

If your hair is very curly and frizzy, it will make your hair soft and straight, the frizz is minimised, shine is less. The finish look can be enhanced by quick styling using a straightener.

Ready for a Cut That Works for You?

Whether you’re after a total change or a tidy-up that grows out well, we’ll shape it around your hair and your lifestyle. Book online today and take the guesswork out of great hair.