Privacy Policy

Last updated: 4th July 2025

Who We Are

Rainbow Connection Salon is a hair and beauty salon based in Shrewsbury. You can contact us at info@rainbowconnectionsalon.co.uk.

We use SalonIQ, a third-party salon management and booking platform, to securely handle appointments and client records.

What Information We Collect

  • Your name, contact number, and email address
  • Appointment details and service history
  • Treatment notes (e.g. allergies, preferences)
  • Payment details (processed securely through third-party providers)

How We Use Your Information

We use your information to:

  • Book and manage appointments
  • Keep a record of your services and preferences
  • Send appointment reminders or important updates
  • Respond to your enquiries
  • Meet legal and insurance requirements

We do not sell or share your data for marketing purposes.

How Your Information Is Stored

Your data is stored securely within SalonIQ, a GDPR-compliant system used by salons across the UK. Only authorised staff can access your records.

Your Data Protection Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate information
  • Request data deletion (when allowed by law)
  • Restrict or object to certain types of data use
  • Withdraw consent where previously given

To make a request or ask a question about your data, please email us at info@rainbowconnectionsalon.co.uk.

Data Retention

We keep client records only as long as needed for treatment history, legal, or insurance reasons. After that, data is securely deleted or anonymised.

Changes to This Policy

This policy may be updated to reflect changes in our services or legal obligations. The most recent version will always be available on our website.